Transforming IT infrastructure organizations using agile

Transforming IT infrastructure organizations using agile By Santiago Comella-Dorda, Peter Dean, Vito Di Leo, Nick McNamara, and Pankaj Sachdeva Traditional ways of managing IT infrastructure can impede the fast-paced delivery of digital solutions. Agile methods can be used to boost efficiency, speed, and quality. Many companies have accelerated application development by adopting agile principles and modern software-engineering…

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Work smarter with remote support software

First of all, whatever size your business is, your support department has to be responsive. How? With Remote support. Because resolving problems quickly keeps productivity losses to a minimum. Sadly, most support teams are overworked and understaffed. And your China offices? Use China remote support. Few companies can afford to have technicians rushing out to…

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